Hotel de la Cité & Spa MGallery | Carcassonne | France

Place Auguste Pierre Pont, 11000 Carcassonne, France

➤ Hotel de la Cité & Spa MGallery | Aude

Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available.

Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city.

Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar.

Guests can go wine tasting in the on-site cellar or organise a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park.

Carcassonne Train Station is 2.4 km from the property. Narbonne is 61 km away. Parking is available on site for an additional charge.

- no ipod docking station in rooms
- no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts
- no wine tasting in the on-site cellar


Room choices in Hotel de la Cité

Hotel de la Cité Services

Pets Pets are allowed. Charges may be applicable.
Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer
Bedroom Linen, Wardrobe or closet, Extra long beds (> 2 metres)
Outdoors Sun terrace, Terrace, Garden
Kitchen Cleaning products, Electric kettle
Room Amenities Socket near the bed, Clothes rack
Activities Tour or class about local culture Additional charge, Temporary art galleries, Evening entertainment
Living Area Desk
Media & Technology Flat-screen TV, Satellite channels, Telephone, TV
Food & Drink Fruits Additional charge, Wine/champagne Additional charge, Kid meals Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker
Parking Private parking is possible at a location nearby (reservation is not needed) and costs € 30 per day., Electric vehicle charging station, Accessible parking
Reception services Invoice provided, Private check-in/check-out, Concierge service, Luggage storage, 24-hour front desk
Entertainment and family services Board games/puzzles
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Pet bowls, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Heating, Soundproofing, Soundproof rooms, Lift, Family rooms, Non-smoking rooms, Room service
Accessibility Upper floors accessible by elevator
Outdoor swimming poolFree! Opening times, Seasonal, All ages welcome, Pool with view, Heated pool, Shallow end, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Fence around pool
Wellness Full body massage, Hand massage, Foot massage, Neck massage, Back massage, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Body wrap, Body scrub, Body treatments, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Hammam Additional charge, Massage Additional charge, Spa and wellness centre Additional charge
Languages spoken English, Spanish, French

Hotel de la Cité Terms and Conditions

Check-in From 16:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are allowed. Charges may be applicable.
Groups When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Hotel de la Cité Spa MGallery accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests.

Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Hotel de la Cité & Spa MGallery in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Piscine extérieure au pied de la Cathédrale is closed from Mon 03 Oct 2022 until Sun 14 May 2023

Hotel de la Cité & Spa MGallery

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Is WiFi available at Hotel de la Cité?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hotel de la Cité?

Private parking is possible at a location nearby (reservation is not needed) and costs € 30 per day., Electric vehicle charging station, Accessible parking

What are the outdoor activities at Hotel de la Cité

Sun terrace, Terrace, Garden

What languages are spoken at Hotel de la Cité?

English, Spanish, French

What are the general services offered at Hotel de la Cité?

Pet bowls, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Heating, Soundproofing, Soundproof rooms, Lift, Family rooms, Non-smoking rooms, Room service

Are pets allowed at Hotel de la Cité?

Pets are allowed. Charges may be applicable.

What is the check-in time at Hotel de la Cité?

From 16:00

What is the check-out time at Hotel de la Cité?

Until 12:00

100% real reviews of Hotel de la Cité

If you have any questions regarding the facilities or services provided at Hotel de la Cité, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

10,0
Purpose of trip: Leisure trip
What was the highlight of Hotel de la Cité
Exceptional
View from our terrace was great. Room size was nice. It was very clean. The porter picked us up with our luggage at the car parking and gave us lots of great info about the village with enthusiasm. He loves the village, and he was awesome. Bartender made a wine blend for me, and it was wonderful.
Nothing!
9,0
Purpose of trip: Leisure trip
What was the highlight of Hotel de la Cité
Gorgeous place!
It was extremely well located in a beautiful historical building, and it was very comfortable and nice. Quite an experience!
10,0
Purpose of trip: Leisure trip
What was the highlight of Hotel de la Cité
Fantastic stay for 50 th wedding anniversary and new year,! And the weather was kind .
Reason for staying was location , 50 th wedding anniversary and new year , cannot fault anything , staff were excellent ,our meal on 29 th and New Year’s Eve were faultless , staff in dining hall for all meals were excellent.
Honestly there was nothing we could fault.
10,0
Purpose of trip: Leisure trip
What was the highlight of Hotel de la Cité
Luxurious and delightful
From arrival the guest experience was exceptional. We were celebrating our anniversary and intend ti return every year. The room was the ultimate upgrade to a luxurious suite and the meal at the barbican restaurant was very special we enjoyed the truffle menu.
Nothing to complain about at all


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